Cancellation & Missed Appointment Policy

To provide consistent, high-quality care for all clients, the following cancellation policy applies to all appointments:

1. Notice of Cancellation

If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice prior to your scheduled session time.

2. Late Cancellations

Appointments cancelled with less than 24 hours’ notice may incur a late cancellation fee of up to 100% of the session fee. This is because the appointment time has been reserved specifically for you and may not be able to be offered to another client on short notice.

3. Missed Appointments (No-Shows)

If you do not attend your scheduled appointment and have not provided prior notice, the full session fee will be charged.

4. Exceptions

I understand that unforeseen circumstances can arise. Exceptions to this policy may be made at my discretion in cases of emergencies, illness, or exceptional situations.

5. Late Arrivals

If you arrive late, your session will still end at the scheduled time to avoid impacting other clients. The full session fee will apply.

6. Payment of Fees

Any cancellation or missed appointment fees must be settled prior to booking future sessions.

7. How to Cancel or Reschedule

Appointments can be cancelled or rescheduled by contacting me via:

By booking an appointment, you acknowledge and agree to this cancellation policy.

If you have any questions about this policy, please feel free to get in touch.

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